Function Authentication Request Errors - Incident details - Backnd Status

Function Authentication Request Errors

Resolved

Partial outage 32 %

Started 10 months agoSep 16, 2025Lasted about 2 hoursSep 16, 202511:30 PMSep 17, 20251:18 AMUTC

Affected

Game Server

Function

Updates

Resolved
Sep 17, 2025 at 1:18 AMUTC
Resolved
Sep 17, 2025 at 1:18 AMUTC
On September 17, 2025, between 08:30 and 10:18 (KST), intermittent errors occurred in login and token refresh requests for Backnd Function.
The issue was caused by a side effect during an authentication server logic update, which affected some new servers under canary deployment.
A rollback was applied, and the service is now fully restored.
We sincerely apologize for the inconvenience caused.
Investigating
Sep 16, 2025 at 11:30 PMUTC
Investigating
Sep 16, 2025 at 11:30 PMUTC
We are currently experiencing intermittent errors with login and token refresh requests in the Backnd Function service.
Our server team is investigating the root cause, and we will provide updates as they become available.