thebackend - Status Page

Hello, This is team BACKND.

We would like to inform you of a scheduled maintenance to ensure more stable server operations.
Please refer to the details below, including the maintenance schedule and its expected impact.
We kindly ask for your understanding, as this maintenance is essential to providing a stable service.

■ Maintenance Schedule

• April 28, 2026 (Tuesday) 01:00 ~ 05:00 (UTC)

• Maintenance may be completed earlier than scheduled or may be extended. In such cases, guidance will be provided through the maintenance status page.

■ Maintenance Details

Backend Infrastructure Enhancement and Optimization

• Database system enhancement: DB management system optimization and infrastructure migration to improve data processing efficiency

• Server infrastructure performance improvement: Computing resource upgrade and resource reallocation for authentication, chat, and world servers

• Network and load balancing optimization: Network configuration optimization to improve inter-server communication efficiency

■ Impact of Maintenance

• Project access restriction: Communication with BACKND server will be restricted during maintenance, and all projects will be switched to 'Under Maintenance' status.

• Console access restriction: BACKND console access and usage will be temporarily suspended. The console will provide guidance on the maintenance status.

• Players access allowlist restriction: The "Players Allow Access" feature will not function during the maintenance period.

■ Project Status Transition Schedule

• April 28 (Tue) 01:00 (UTC) - All projects switched to 'Under Maintenance' status

• April 28 (Tue) 05:00 (UTC) - All projects restored to pre-maintenance status

  • If maintenance finishes early or is extended, status will be restored at the actual completion time

  • Completion will be announced through console notifications

⚠️ Since project status will be switched to maintenance mode, we recommend informing players within your games about this scheduled maintenance.

We apologize for any inconvenience this may cause and appreciate your patience and cooperation.
If you have any questions or need assistance, please reach out to us at global@backnd.com.

We will do our best to complete the maintenance as quickly and efficiently as possible.
Thank you.