thebackend - Status Page

OCT27
Second Half 2026 Server Maintenance Notice - October 27 (Tue)
Planned1:00 AM – 5:00 AMUTC4 hours
  • Planned
    Oct 02, 2026 at 8:30 AMUTC
    Planned
    Oct 02, 2026 at 8:30 AMUTC

    Hello, This is team BACKND.

    We would like to inform you of a scheduled maintenance to ensure more stable server operations.
    Please refer to the details below, including the maintenance schedule and its expected impact.
    We kindly ask for your understanding, as this maintenance is essential to providing a stable service.


    ■ Maintenance Schedule

    • October 27, 2026 (Tuesday) 01:00 ~ 05:00 (UTC)

    • Maintenance may be completed earlier than scheduled or may be extended. In such cases, guidance will be provided through the maintenance status page.

    ■ Maintenance Details

    • Server infrastructure inspection

    • API server optimization

    • Console authentication system enhancement

    ■ Impact of Maintenance

    • Project access restriction: Communication with BACKND server will be restricted during maintenance, and all projects will be switched to ‘Under Maintenance’ status.

    • Console access restriction: BACKND console access and usage will be temporarily suspended. The console will provide guidance on the maintenance status.

    • Players access allowlist restriction: The “Players Allow Access” feature will not function during the maintenance period.

    ■ Project Status Transition Schedule

    • October 27 (Tue) 01:00 (UTC) - All projects switched to ‘Under Maintenance’ status

    • October 27 (Tue) 05:00 (UTC) - All projects restored to pre-maintenance status

      • If maintenance finishes early or is extended, status will be restored at the actual completion time

      • Completion will be announced through console notifications

    ⚠️ Since all projects will be switched to maintenance status,
    please make sure to notify your players in advance if your game is in live service.

    While in maintenance status, all requests except Temporary Announcement retrieval will fail.
    If the client does not handle this properly, requests may be retried repeatedly, causing a surge in API calls,
    or the game state may remain abnormal, leading to further issues such as players reporting data rollbacks.

    To ensure stable service operation, please make sure to implement appropriate handling for maintenance errors,
    such as restricting gameplay or prompting players to reconnect.


    We apologize for any inconvenience this may cause and appreciate your patience and cooperation.
    If you have any questions or need assistance, please reach out to us at global@backnd.com.

    We will do our best to complete the maintenance as quickly and efficiently as possible.
    Thank you.

Operational

Users - Operational

99.91% uptime

Friends - Operational

100.0% uptime

GameInfo - Operational

99.98% uptime

Rank - Operational

100.0% uptime

Posts - Operational

99.99% uptime

Push Notifications - Operational

100.0% uptime

Coupons - Operational

100.0% uptime

Charts - Operational

100.0% uptime

Probability - Operational

100.0% uptime

Logs - Operational

100.0% uptime

Bills - Operational

100.0% uptime

Guilds - Operational

100.0% uptime

Cash - Operational

100.0% uptime

Version Control - Operational

100.0% uptime

Notice - Operational

100.0% uptime

Events - Operational

100.0% uptime

Inquiries - Operational

100.0% uptime

Terms and Privacy - Operational

100.0% uptime

Chat - Operational

100.0% uptime

Match - Operational

100.0% uptime

Function - Operational

99.88% uptime

Cloud Save - Operational

99.95% uptime

Database - Operational

100.0% uptime
Operational

Console - Operational

100.0% uptime

Community - Operational

100.0% uptime

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