thebackend - Notice history

Operational

Users - Operational

100% - uptime
Aug 2026 · 99.97%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Friends - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

GameInfo - Operational

100% - uptime
Aug 2026 · 99.95%Sep · 99.98%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Rank - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Posts - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 99.98%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Push Notifications - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Coupons - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Charts - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Probability - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Logs - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Bills - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Guilds - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Cash - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Version Control - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Notice - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Events - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Inquiries - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Terms and Privacy - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Chat - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Match - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Function - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Cloud Save - Operational

100% - uptime
Aug 2026 · 99.87%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Database - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026
Operational

Console - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Community - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT27
Second Half 2026 Server Maintenance Notice - October 27 (Tue)
Planned1:00 AM – 1:00 AMUTC
  • Planned
    Oct 02, 2026 at 8:30 AMUTC
    Planned
    Oct 02, 2026 at 8:30 AMUTC

    Hello, This is team BACKND.

    We would like to inform you of a scheduled maintenance to ensure more stable server operations.
    Please refer to the details below, including the maintenance schedule and its expected impact.
    We kindly ask for your understanding, as this maintenance is essential to providing a stable service.


    ■ Maintenance Schedule

    • October 27, 2026 (Tuesday) 01:00 ~ 05:00 (UTC)

    • Maintenance may be completed earlier than scheduled or may be extended. In such cases, guidance will be provided through the maintenance status page.

    ■ Maintenance Details

    • Server infrastructure inspection

    • API server optimization

    • Console authentication system enhancement

    ■ Impact of Maintenance

    • Project access restriction: Communication with BACKND server will be restricted during maintenance, and all projects will be switched to ‘Under Maintenance’ status.

    • Console access restriction: BACKND console access and usage will be temporarily suspended. The console will provide guidance on the maintenance status.

    • Players access allowlist restriction: The “Players Allow Access” feature will not function during the maintenance period.

    ■ Project Status Transition Schedule

    • October 27 (Tue) 01:00 (UTC) - All projects switched to ‘Under Maintenance’ status

    • October 27 (Tue) 05:00 (UTC) - All projects restored to pre-maintenance status

      • If maintenance finishes early or is extended, status will be restored at the actual completion time

      • Completion will be announced through console notifications

    ⚠️ Since all projects will be switched to maintenance status,
    please make sure to notify your players in advance if your game is in live service.

    While in maintenance status, all requests except Temporary Announcement retrieval will fail.
    If the client does not handle this properly, requests may be retried repeatedly, causing a surge in API calls,
    or the game state may remain abnormal, leading to further issues such as players reporting data rollbacks.

    To ensure stable service operation, please make sure to implement appropriate handling for maintenance errors,
    such as restricting gameplay or prompting players to reconnect.


    We apologize for any inconvenience this may cause and appreciate your patience and cooperation.
    If you have any questions or need assistance, please reach out to us at global@backnd.com.

    We will do our best to complete the maintenance as quickly and efficiently as possible.
    Thank you.

Aug 2026

Server Issue Detected
ResolvedMajor outage1 hour 30 minutes
  • Resolved
    UTC
    Resolved

    The country code related errors affecting some accounts have been resolved, and all services are now fully operational.
    We have confirmed normal operation of login/authentication, Cloud Save, and the Realtime servers.
    We apologize for the inconvenience.

  • Update
    UTC
    Update

    Cloud Save and the Realtime servers have been restored.
    The country code related errors affecting some accounts are still being addressed, and we will provide an update as soon as the issue is resolved.
    We apologize for the inconvenience.

  • Identified
    UTC
    Identified

    The login/authentication servers have been restored.
    However, we have identified an issue where some accounts are experiencing country code related errors, and we are currently working on it.
    Cloud Save and the Realtime servers remain affected, and the BACKND server team is continuing recovery work.
    We will share further updates on this page as soon as they are available.
    We apologize for the inconvenience caused by this server issue.

  • Investigating
    UTC
    Investigating

    An abnormal condition has been detected on the server, and we are currently responding urgently.
    The BACKND server team is actively investigating and taking swift action to restore service.
    Progress updates will be shared promptly on this page.
    We sincerely apologize for the inconvenience caused by this issue.

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