Server Issue Detected

Resolved

Degraded performance

Started about 2 months agoAug 10, 2026Lasted about 5 hoursAug 10, 20262:007:10 AMUTC

Affected

Game Server

Chat

Updates

Resolved
Aug 10, 2026 at 7:10 AMUTC
Resolved
Aug 10, 2026 at 7:10 AMUTC
This incident has been resolved.
Investigating
Aug 10, 2026 at 2:00 AMUTC
Investigating
Aug 10, 2026 at 2:00 AMUTC
We have confirmed that the chat menu is currently inaccessible on the console, and we are responding urgently.
It has been confirmed that using in-game chat is not a problem.
The server team is promptly taking action to identify the cause and restore service, and,
We will promptly guide you through the process on this page.
We apologize for the inconvenience caused by the server issue.

thebackend - Server Issue Detected – Incident details