thebackend - First Half 2026 Server Maintenance Notice - April 28 (Tue) – Maintenance details

All systems operational

First Half 2026 Server Maintenance Notice - April 28 (Tue)

Completed
Scheduled for Apr 28, 2026 at 1:00 AM – 6:12 AMUTC

Affects

Game Server

Under maintenance from 1:00 AM to 6:12 AM

Users

Under maintenance from 1:00 AM to 6:12 AM

Friends

Under maintenance from 1:00 AM to 6:12 AM

GameInfo

Under maintenance from 1:00 AM to 6:12 AM

Rank

Under maintenance from 1:00 AM to 6:12 AM

Posts

Under maintenance from 1:00 AM to 6:12 AM

Updates
  • Completed
    Apr 28, 2026 at 6:12 AMUTC
    Completed
    Apr 28, 2026 at 6:12 AMUTC
    Maintenance has completed successfully
  • Update
    Apr 28, 2026 at 4:16 AMUTC
    Update
    Apr 28, 2026 at 4:16 AMUTC

    We would like to inform you regarding the ongoing scheduled maintenance.

    During the infrastructure work currently in progress,

    the data replication process for ensuring data stability is taking longer than expected.

    As a result, the maintenance end time has been extended as follows.


    ■ Updated Maintenance Schedule (UTC)

    • Previous: April 28, 2026 (Tue) 01:00 ~ 05:00 (UTC)

    • Updated: April 28, 2026 (Tue) 01:00 ~ 07:00 (UTC)


    ■ Project Status Restoration (UTC)

    • April 28, 2026 (Tue) 07:00 (UTC)

      → All projects will be restored to their pre-maintenance state

    ※ If the maintenance ends earlier or is further extended,

    the project status will be restored based on the actual completion time.

    ※ A completion notice will be provided via the console announcement once maintenance is finished.


    We sincerely apologize for the inconvenience caused by the extended maintenance.

    We will do our best to complete the work as quickly as possible.

    Thank you.

  • In progress
    Apr 28, 2026 at 1:00 AMUTC
    In progress
    Apr 28, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    Apr 28, 2026 at 1:00 AMUTC
    Planned
    Apr 28, 2026 at 1:00 AMUTC

    Hello, This is team BACKND.

    We would like to inform you of a scheduled maintenance to ensure more stable server operations.
    Please refer to the details below, including the maintenance schedule and its expected impact.
    We kindly ask for your understanding, as this maintenance is essential to providing a stable service.

    ■ Maintenance Schedule

    • April 28, 2026 (Tuesday) 01:00 ~ 05:00 (UTC)

    • Maintenance may be completed earlier than scheduled or may be extended. In such cases, guidance will be provided through the maintenance status page.

    ■ Maintenance Details

    Backend Infrastructure Enhancement and Optimization

    • Database system enhancement: DB management system optimization and infrastructure migration to improve data processing efficiency

    • Server infrastructure performance improvement: Computing resource upgrade and resource reallocation for authentication, chat, and world servers

    • Network and load balancing optimization: Network configuration optimization to improve inter-server communication efficiency

    ■ Impact of Maintenance

    • Project access restriction: Communication with BACKND server will be restricted during maintenance, and all projects will be switched to 'Under Maintenance' status.

    • Console access restriction: BACKND console access and usage will be temporarily suspended. The console will provide guidance on the maintenance status.

    • Players access allowlist restriction: The "Players Allow Access" feature will not function during the maintenance period.

    ■ Project Status Transition Schedule

    • April 28 (Tue) 01:00 (UTC) - All projects switched to 'Under Maintenance' status

    • April 28 (Tue) 05:00 (UTC) - All projects restored to pre-maintenance status

      • If maintenance finishes early or is extended, status will be restored at the actual completion time

      • Completion will be announced through console notifications

    ⚠️ Since project status will be switched to maintenance mode, we recommend informing players within your games about this scheduled maintenance.

    We apologize for any inconvenience this may cause and appreciate your patience and cooperation.
    If you have any questions or need assistance, please reach out to us at global@backnd.com.

    We will do our best to complete the maintenance as quickly and efficiently as possible.
    Thank you.